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Shipping & Returns Shipping & Returns

Sales Tax:
The MJ Vail Company charges 7% sales tax to online orders shipped to a New Jersey address.  We do not charge sales tax to orders shipped to any other states.  If you would like us to ship to a New Jersey address without charging sales tax please call, fax, or email your order to us and include the appropriate state sales tax exemption form.

Shipping Terms:
Orders placed online are shipped by UPS only.  Shipping charges are prepaid and added to the invoice only.  If it is inappropriate to ship by UPS for reasons such as weight or size restrictions we will contact you to discuss alternatives.

If you would like to use a different shipping option, such as UPS collect or FedEx Express, orders should be placed by phone, fax, or email.

Return Policy:
The MJ Vail Company will accept returns within 30 days.  Generally we do not charge a restock charge.  However some items we sell may have a restock charge.  If so, we will email you what the restock charge would be (if returned) before we ship the item so you can approve it.

If you would like to return an item please call us to get a return authorization number.  Please be prepared to explain why you would like to return the item.  The item should be in unused condition, and returned in the original packaging.  All return shipping charges should be prepaid.  We will credit your credit card after receiving the merchandise in acceptable condition.

Charges to your credit card:
We will charge your credit card on the day we ship your merchandise.

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